The move follows a string of embarrassing slip-ups last month when Samsung employees reportedly fed sensitive semiconductor-related data into ChatGPT on three occasions.
ChatGPT, like other generative-AI tools, is partly trained on submitted data, so anything Samsung feeds into it could turn up in a response to an inquiry made by another user anywhere in the world, though ChatGPT developer OpenAI recently added an incognito mode that allows users to block their inputs from being used for AI model training. OpenAI itself can also see the data as it reviews conversations to improve its systems and to ensure the content complies with its policies and safety requirements.
In a memo seen by Bloomberg, Samsung ordered staff to refrain from using the technology on company-owned computers, tablets, and phones, as well as on its internal networks, warning that data transmitted to generative-AI platforms could end up finding its way to people outside the company.
“Interest in generative AI platforms such as ChatGPT has been growing internally and externally,” Samsung’s memo said. “While this interest focuses on the usefulness and efficiency of these platforms, there are also growing concerns about security risks presented by generative AI.”
It added that workers who fail to follow the security guidelines could face disciplinary action “up to and including termination of employment.”
The memo said that Samsung is currently “reviewing security measures to create a secure environment for safely using generative AI to enhance employees’ productivity and efficiency,” but said that until the measures have been agreed upon, the company is “temporarily restricting the use of generative AI.”
As part of efforts to integrate AI tools safely within its workplace, Samsung is reportedly developing its own AI platform for translation, summarizing documents, and software development.
As Bloomberg points out, Samsung is the latest major business to move against the technology over security concerns, with banks such as JPMorgan Chase & Co., Bank of America Corp., and Citigroup Inc. deciding to ban or at least restrict its use in the workplace.
Indeed, the AI technology is moving at such a fast pace that many companies have been caught out by its arrival, leaving many to hurriedly evaluate how to incorporate it — or indeed restrict it — in the work setting.